Privacy policy

This policy explains how The Realty Maven, run by RM Capale, Property Investment Specialist (PRC No. 18674643), collects, uses and protects your personal information on this website, in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

Who is responsible for your information

RM Capale, doing business as The Realty Maven, Calamba, Laguna, Philippines, is the personal information controller and also acts as data protection officer. You can reach us at capale.rod@avidaland.com.

What we collect

• When you send an inquiry or a message: your name, email address, phone number (optional), your message, and the listing you asked about.
• Automatically: your IP address, used to block spam and abuse and kept in the server's security logs, and the cookies described below.

We don't ask for government IDs, financial details or other sensitive personal information through this website.

Why we use it

• To reply to your inquiry and send what you asked for, such as price lists, availability and payment options.
• To arrange and follow up on property viewings you request.
• To keep the website secure and free of spam.

We don't use your details for unrelated marketing, and we never sell them. We process them because you asked us to contact you (your consent) and to take the steps you requested before any purchase or lease, as allowed by Section 12 of the Data Privacy Act.

Who we share it with

• The property developer (for example Ayala Land or Avida Land), only if you decide to reserve, buy or lease a property, and only what they need for that.
• Service providers that host this website and deliver our email, acting on our instructions.
• Government authorities, when the law requires it.

Pages with a map load map images from OpenStreetMap. Like any website you visit, OpenStreetMap receives your IP address when your browser requests them.

How long we keep it

We keep inquiry details only for as long as we need them to respond to you and follow up on your inquiry, or longer where the law requires records of a resulting transaction. You can ask us to delete them at any time.

How we protect it

The website uses an encrypted (HTTPS) connection. Inquiries are stored in a database that can only be reached through our password-protected account, and inquiry notifications are sent only to our own email.

Your rights

Under the Data Privacy Act you have the right to be informed, to access your information, to object to its processing, to have it corrected, erased or blocked, to data portability, to claim damages, and to file a complaint. To use any of these rights, email capale.rod@avidaland.com. If you're not satisfied with our answer, you can file a complaint with the National Privacy Commission.

Cookies

This website sets only two cookies, both needed for it to work, and both expire after two hours:

• the-realty-maven-session: keeps the site working between pages, for example to keep what you typed if a form has an error.
• XSRF-TOKEN: protects the forms against forgery by other websites.

If you choose Accept on the cookie notice, we also use Google Analytics to count visits and see which pages are useful. It sets its own cookies (_ga, _ga_*) and doesn't identify you by name.

If you choose Decline, it isn't loaded. To change your choice, clear this site's cookies and data in your browser.

Changes to this policy

If we change how we handle your information, we'll update this page and the date at the top.